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Certified Xerox Repair in Champaign, IL

XEROX Repair in Champaign, IL

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Technicians quickly identify and resolve issues

5-Star Service Reviews

Our customers have consistently rated us with 5-star reviews

commenting on our exceptional service technicians.

End The Frustration

Whether you need a one-time Xerox repair or more frequent Xerox support

Same-day or next-day onsite service is available in most areas.

Call 1-800-884-4115 or email serviceadmin@easternengineering.com

Six office locations in addition to service stations across the country.

You will be connected directly to friendly Xerox Service Experts

Experience Personalized Xerox support from our certified team.

Unlike impersonal call centers, we take pride in having a dedicated team of knowledgeable employees and technicians ready to assist you.

Stress-free Efficient Issue Resolution

We prioritize building long-term relationships with our customers by delivering exceptional service and support that instills confidence and trust.

Expert Guidance

Our technicians possess extensive technical expertise, enabling them to handle any printer-related issues with efficiency and accuracy.

Copier, Printer and Scanner Services

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When it's not a paper jam

Our technicians identify and resolve error codes, network, security, server, and software issues.

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Cleaning/Maintenance

Prevent copier/printer repair issues by getting preventative maintenance. We offer regular tuneups for your Xerox.

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Repair Services

You don’t have to be on a Service Plan. Even if you didn’t purchase your Xerox printer from Eastern Engineering, we will be glad to provide service.

Xerox is Customizable - Add More Functions

You may not need to buy a new printer to add the features you need. We sell printing devices, including staplers, scanning to email/file, hold punch, extra paper drawers, fax kits, booklet making, and mobile printing.

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See our Blog for These Most Common Xerox Repairs

"Clicking or gear skipping" noise

The most common reason is toner cartridges bound up around the auger and/or full or needs full waste toner container

Click here for the fix

"Hollowing or whining" noise

This commonly happens after replacing a waste toner container. Customers will hear this sound occasionally on some waste toner container replacements.

Click here for the fix

Black lines across all copies and scans

Usually, there is a pen mark, dust, marker, whiteout, or adhesive residue on that strip of glass causing the image quality defect.

Click here for the fix

Held for resources error

The most common issue is paper guides in the tray(s) not set correctly and/or paper type for that tray or trays not set correctly.

Click here for the fix

With moderate use, reasonable printing demands, and proper maintenance most copiers can be expected to perform well for 3 to 5 years.

Some printers can last longer, but eventually, you may need a new printer.

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Xerox Repair Services in the following areas:

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