REVIEWS
We appreciate the feedback from our customers & team members
about the Eastern Engineering Experience.
CUSTOMER COMMENTS
Our customers’ satisfaction is our #1 priority. See what’s being said around the web.
“We have worked with Eastern Engineering (EE) for nearly 20 years, and we have always received exceptional service. We have purchased a number of plotters and scanners from Eastern over the years, and from the initial consultation leading up to the installation and training, EE’s customer service is second to none. Dedication and fairness is what EE is all about.”
LIVE UPDATES FROM GOOGLE REVIEWS
MUNCIE REVIEWS
Rod Underwood
21:02 09 Nov 22
Incredibly helpful employees. Dont ever hesitate to ask for help, that's what they are there for. 🙂
Winnie W
17:21 02 Aug 21
Eastern Engineering has provided us top service for years. Their model of partnering along side our architecture... business to deliver great service and insight on new technologies and methods to deliver our product has been successful. Their personal service and quality delivery every time is the reason they have earned our business, and will continue to do so!read more
Russel Peterson
13:24 02 Aug 21
Fast turnaround and quick delivery! You guys always get our ink and paper here super quick. Thank you for the help... Jamie!read more
Tammi Riffle
16:37 06 Apr 21
I started with a comm'l subcontractor in 1997 and was introduced to Eastern Engineering. I have worked for 4 companies... since and have brought Eastern Engineering with me. Consistent, professional, diversified, services are THE BEST, costs are the lowest and always beating competition. Tony Dargo, Jodi, Sherri..still with EE....read more
Mari Harris
19:40 12 Feb 19
Great customer service given at the Muncie location. Always friendly & willing to help on our projects.
T1000
12:21 22 Aug 18
Called the Muncie store, some how got transferred to Indy store without telling me. Placed order, the order went to... wrong store. Had to wait the weekend to receive order. Really just an inconvenience, not too upset. However, you need to fix your phone system so that people don't get inadvertently sent to the wrong store.read more
FISHERS REVIEWS
Gay Carolan
18:26 10 May 22
Very knowledgeable, professional, and courteous. From sales to service this company goes above and beyond!
Shenika Poindexter
16:43 12 Apr 22
Greg Holman went above and beyond for me. This man even went into overtime to make sure that my last minute print job... was done and it was done perfectly. Thank you Gregread more
April Hensley
14:54 17 Feb 22
Jodi & Jimmie & Team are always so helpful, even with last minute calls! Thank you Eastern Engineering for all that you... doàread more
Jon Newman
17:38 09 Feb 22
Excellent Service. The staff here are like a part of our team. Jimmie and Chris are skilled professionals who offer... great customer service, and timely, excellent-quality work.read more
Veronica Kirby
19:28 12 Oct 21
We have been a costumer for 3 years now and have been extremely pleased with the service we have received. Supplies are... easy to order and received quickly. Maintenance is kept up and someone is always available if we have issues with the machines. Highly recommended working with Eastern Engineering!read more
Bette White
12:07 28 Sep 21
Eastern is always prompt, courteous, professional, and personable. They are eager to provide high quality service and... products. A great business partner! Jimmie and Shari have helped me tremendously.read more
Seth Feltner
19:31 27 Sep 21
The team at Eastern is amazing! Not only do they print quality documents, but they also let me know if any documents... are missing per the index!Thanks, Jimmie!Melissa B. with Cityscape Residentialread more
Todd Mineart
18:50 27 Sep 21
I have all of our construction drawings printed here, and have worked with eastern for years. They are quick, and... accurate, and extremely careful to print out exactly what you need, with follow ups anytime there is something unclear in the documents sent. I also do some personal printing of photography there as well when I am printing some artwork to put on the wall. Always great service and exceptional results.read more
Mike Vargo
19:52 14 Sep 21
Eastern Engineering has always providing us with top notch service and signage for all of our events! Jodi and her... team always go the extra mile and work through all of the details to make sure that we receive everything on time and complete. Thank you Jodi and your staff at Eastern Engineering! I would highly recommend working with Eastern Engineering.read more
Jacquelynn Viers
13:34 03 Sep 21
Eastern Engineering sales reps and technicians were very knowledgeable and quick to help when our plotter needs changed... years after the initial purchase. I was very pleased with their desire to help and get the job done right.read more
Robby Michael
19:32 20 Aug 21
I have been an employee at Eastern Engineering for a few years now, and it is a fantastic place to work. Every team... member is great to work with and always willing to help if needed. I consider myself very fortunate to have found a great place to work.read more
PJ Towle
16:43 10 Aug 21
The Eastern Team took care of oversized photo prints with expert care. The quality was excellent! Thank you!
Sharon DeLashmit
11:46 04 Aug 21
We have worked with Eastern Engineering for years on all of our plotters in all our branches and have enjoyed working... with them very much. They are very professional and get us taken care of in a very timely manner. Their technicians are great dealing with our associates at the branches.read more
Tom Haws
19:11 02 Aug 21
Very professional and speedy service! Everyone that we have dealt with at Eastern Engineering has been knowledgeable... and very skilled. We are glad to have them as part of our design team!read more
Matthew Rummel
19:03 02 Aug 21
Christopher B Burke Engineering LLC has worked with Eastern Engineering (EE) for nearly 20 years, and we have always... received exceptional service. We have purchased a number of plotters and scanners from Eastern over the years, and from the initial consultation leading up to the installation and training, EE's customer service is second to none. Dedication and fairness is what EE is all about.Whenever we have had a hardware issue, technicians are usually on site the same day (next day at the latest), and make sure everything is up and running before they leave. I can't say enough about the professionalism and expertise of the techs that have been out to service our equipment.Supply orders are filled quickly and accurately, and any outdated paper and toners are returned to EE with credit given to our account. Everything is tracked digitally, so EE usually knows we need something before we do!We have also used EE's Plan Room to fulfill orders, and we have never had an issue with quality of prints or timetables for meeting our needs. We have used other Repro companies in the past with varying degrees of success. We now use Eastern Engineering exclusively for all of our projects.read more
Josh Rakosky
18:02 02 Aug 21
Great service! Great quality! Michelle & Jodi were wonderful to work with.
Michael Potter
18:34 30 Jul 21
I’ve enjoyed working here for 15 years and all the customers I have met over the years!!!
FORT WAYNE REVIEWS
Michelle Noll
17:07 13 Apr 22
Eastern Engineering has been very attentive to our large company's needs. Turn around time for orders have always been... quick. Customer Service is Top Notch. No matter which location we call, our experience is always met with a truly professional individual on the other end of the line. We will continue to use Eastern Engineering for all of our KIP Service and Supply needs. Thank you Mari, Easton, and Jamie!read more
Rachel Vedder
13:24 03 Feb 22
The team at Eastern Engineering is top notch. They are knowledgeable, professional, and detail oriented -- all of which... eases the strain of deadlines and deliverables.read more
Jason Hill
10:51 13 Sep 21
Very knowledgeable sales and technicians who specialize in wide format printers. If you are in the market for a wide... format printer, I would recommend having Eastern Engineering high on your list of places to check into. They have taken excellent care of our wide format printer needs.read more
Michelle Carroll
18:47 13 Aug 21
I have the pleasure of working with Eastern Engineering for over 7 years and in my experience in Engineering Consulting... I have found that Eastern provides excellent services. They have been friendly, professional and very personable in dealing with the various needs of project facilitation. I find that Eastern goes way above and beyond the services that they provide which makes my work life much easier. I have had the pleasure of working with Jamie Vaughn and her team and would recommend using Eastern Engineering to anyone in need of a planroom, drawings and specifications production, wide format printers, and printing supplies. Thank you Eastern for your great work and support.read more
Brittany Bunker
12:58 12 Aug 21
Our workplace will order things enlarged on foam boards for trial through Eastern Engineering. They have always... responded quickly and are always so kind. Usually we have our order within 24-48 hours! I highly recommend this place!read more
tschenkel
18:09 11 Aug 21
Eastern provides the best service in town! Their plan room is second to none and they are very quick to get plan sets... and spec books printed. They stock the supplies we need and always to come to our aid in the rare case we have an issue with our in-house plotter.read more
Karen Shoppell
15:51 11 Aug 21
Eastern Engineering helps us run our business seamlessly. They have great customer service and are very efficient in... every aspect of their printing service. In all our years of working with them, we’ve not had any invoicing issues or errors. We plan on being a customer for quite some time!read more
Sam Kimmel
14:41 11 Aug 21
Eastern Engineering has been a great company to do business with over the last two years. I own a large format printer... which I purchased from Eastern Engineering as well as my daily supplies and printer replenishment items. The staff is extremely helpful and friendly. The delivery service is quick and reliableI would definitely recommend Eastern Engineering!read more
Cathy Krouse
14:30 10 Aug 21
Construction Control has always depended on Eastern Engineering for our print document management of architectural... drawings, and they have never disappointed us! Always providing the best service on time and cost effective. They make our services look better and deliver top quality prints. We will continue tp partner with them for all of our future projects! Shout out to Jamie who edits before she prints! Thank you for making us look good.read more
Mike
13:33 09 Aug 21
The team at Eastern Engineering is first rate. They are always very detail oriented and make my job easier because... they take care of things and I know that it will be done properly. They support us with our printing equipment and project delivery. Best reproduction and plan distribution group hands down.read more
PERRYSBURG REVIEWS
Tena Spratt
14:46 22 Oct 21
A BIG THANK YOU…….to you and your staff/organization for such prompt service. Everyone is always so pleasant to work... with, when I place orders. And your delivery guy is so nice and willing to put my stuff wherever.It is very refreshing in these strange, difficult times TO PLACE AN ORDER AND GET IT TIMELY.Everyone, have a wonderful Friday and WEEKEND!!read more
Jim Kiss
12:54 04 Aug 21
I have been a customer for many, many years and the staff is top notch. Dave, Theresa, Kevin and Aaron are always very... courteous and professional. When I call to order paper or supplies or for service on our plotter they always respond quickly.read more
Wayne Lemke
13:18 03 Aug 21
Couldn't be any happier with the product and service with EES. Before or after the sale has been second to none. Thank... you EES!!!read more
Tony Dargo (Road Rooster)
19:15 27 Aug 20
Great experience, they were able to take care of some blueprints while I waited. They have a lot of printers in... showroom that you can buy.read more
LIVONIA REVIEWS
Vicki Mazur
15:00 11 Nov 22
Outstanding customer service. If we have an issue, they come over immediately to resolve concerns. Always ready with... supplies.read more
Eric Gudeman
19:25 15 Sep 22
Just received a new plotter printer and they were fantastic from the sales process to the installation and set up.
Tina Johnson
15:07 02 Sep 21
Very accommodating and always professional. Everyone there is a pleasure to work with!
Mike Grogitsky
18:34 03 Aug 21
Did an awesome job, everything went very smooth, great people to work with!!!
CHAMPAIGN REVIEWS
Olivia Moffitt
17:44 28 Sep 22
I always use Mike for my printing needs! If I ask for some floor plans or building renderings printed on foam boards,... he gets it done by the next day—if not then by the end of the week! I’ve also used them for perforated window decals and door lettering. Mike always makes sure the prints are up to his standard! Greatly appreciate the kindness and speediness of their work!read more
Kenneth Mikel
18:43 25 Aug 22
I made a call because i needed surveyors copy plat forms copied and if it could be done and the price.Ali was very... polite and helpful.I felt this could be done to my satisfaction because these papers are one of a kind.Mike and Ali got everything scanned and copied within 15 minutes and ready to go.I would highly recommend this office to friends, relatives, and business associates.Im thankful that Eastern Engineering is in Champaign and doing a great job.read more
Amrutha Kumaran
21:07 16 Aug 22
Due to shipping delays, our company was given 7 days notice to print instructions and medication labels for some... usability research on a medical device. As you can imagine, the items had to match commercial quality and we could not find any shops that could do our non-standard sizes. Luckily my mom, an architect and long-time customer of Eastern Engineering (back when it was Dean's Printing in Champaign) suggested I call Mike. Mike Laurent's excellent customer service on this time-sensitive print job exceeded our expectations. Thanks to his timely quote, inquiry into our printing specs/needs, and contingency planning, we were able to get the materials ahead of our deadline with minimal stress. When we heard our shipment would be even more delayed, we tripled our order of medication labels just to cover our bases. Eastern Engineering was a pleasure to work with, and their pricing was very reasonable. We hope to do business again with them in the future! Much thanks again Mike!read more
Janna Hagensick
19:20 05 Aug 22
In my experience it seems that customer service is becoming a dying art. But Mike and Ali give me hope. I pick up print... sets from them on a regular basis and they are always friendly, responsive and nailing it. They are a bright spot in C-U.read more
Patricia McKissack
18:32 01 Aug 22
We have worked with this company for many years now and I couldn't be more happy with the service provided! Not only do... they produce quality products for our architectural and engineering projects, but the staff is truly amazing. They are professional, respectful, and very timely with their craft which they take pride in getting right. I can't tell you how thankful I have been for the quick call backs to make sure everything they had was correct and in order because there has been a few times that those call backs have resulted in the project's best interest. Highly recommended.read more
Diane Anderson
14:44 09 Jul 22
Quick turn around and our printed materials had the "pop" we needed to get the attention of new clients. Great prices... on quality work! Thanks Eastern Engineering (4th & University in Champaign)read more
Brian Booher
02:27 08 Jul 22
We worked with Mike who was absolutely amazing! He truly went above and beyond to help make our towns festival a... success with our printing needs. Everything was done professionally, great quality, fast turn around even when short notice was given. I would highly recommend Eastern Engineering Supply for any of your printing needs.read more
Rob Murphy
19:37 07 Jul 22
Had a great experience here!! We came in with a printing request for 1000 newsletters and they were able to not only... get it to us the next day but had them folded and ready to mail.read more
Manish Puri
14:02 15 Dec 21
Mike is a great guy. Every time I send him some work he has it printed in no time. The quality of work is good and... prices are reasonable.read more
jim thompson
18:40 08 Dec 21
Ordered some prints and were ready in minutes.Mike also noticed some missing sheets that I needed.Great attention to... detail.I’ll be back.read more
Daniela Gomez
06:12 03 Nov 21
Our firm has used Eastern (formerly Dean’s) for many years for our large-format print jobs (construction sets,... graphics, mounted boards). Mike has been extremely accommodating and dependable. He’s responsive, knowledgeable, and goes above and beyond to make a job the best it can be. Great customer service, great quality work.read more
Sher Hampel
15:14 29 Sep 21
We've been doing business with Mike Laurent for many years. Established business but new name and so glad to work with... Mike--same personnel. They are fast, thorough (call if there's a question), and pay attention to detail. After all, they've seen so many architecture plan sets they certainly know what to expect. I recommend Eastern Engineering Supply for architectural plan prints and anything printing for that matter.read more
Bill Craig REMAX Realty Associates
18:55 27 Sep 21
I brought a project in for Mike to duplicate a print of a lake area that a group of friends and I had just returned... from after a Canadian fishing trip. Mike told me what he could do and what it would most likely look like when finished and when it would be ready. He provided more than he promised with a couple of different versions that he included with my order and it was ready exactly when he said it would be completed.During the mid 70’s to mid 90’s while working for a local municipal engineering department I worked closely with the Schwenk family and Deans Superior Blue Print who is now Eastern Engineering Supply. Mike and Eastern Engineering Supply are carrying on the quality of customer service and finished product that I was used to receiving from Deans. I highly recommend Eastern Engineering Supply for all of your copying or print projects.read more
Jess Morrell
15:27 27 Sep 21
I had a great experience with Eastern Engineering- they excel at customer service and communicated during the entire... process. The turnaround was really quick (Mike even came in early the morning I needed the signs to complete it) and I am so impressed with the quality of their work! The prices are absolutely reasonable compared to some of the chain stores that provide similar printing and mounting services.read more
Randall Tschetter
20:09 12 Sep 21
Mike has consistently responded and produced in the most expedient and professional manner possible, and he constantly... goes above the call to get us our prints. It's rare to find someone in ANY field who is more fitted for their position than Mike is, and I'm glad he made the transition to Eastern Engineering. If I was in this business and needed someone to run it, they'd have to up their game to hang on to him because I'd do what I could to get him to come work for our teamread more
Nafiz
22:07 09 Sep 21
Absolutely amazing. My company has been using them for years on end and never has there been a bad job. And even more... impressive than the quality of their work is Mike. When there was an issue with my job Mike called me immediately to make sure that everything would work out how I wanted and still provided on time. I am eager to do business with them again.read more
Scott Kunkel
21:26 07 Sep 21
Mike continues the decades long outstanding tradition of service we've relied on from Dean's with their new ownership... through Eastern Engineering. Extraordinarily responsive and highly detail oriented, I can always count on Mike to meet or beat promised delivery times. Additionally he goes the extra mile to make sure the information I send him is properly formatted, complete, and consistent before actually printing. Couldn't ask for a better source for our printing needs.read more
Randy Sheffer
20:50 07 Sep 21
Mike has always been easy and friendly to deal with, as well as very knowledgeable about his work. Good tips for those... who don't need reproductions done frequently or don't "speak the language". Would highly recommend!read more
William Phillippe
19:56 07 Sep 21
I work for a local AV company that frequently uses Eastern Engineering to print our design/shop drawings for projects.... Previously known as Dean's, now Eastern Engineering - different name but same outstanding service. My company has been using them for longer then I have been with them, but since I have been here Eastern Engineering has always had great communication, are very kind, and extraordinarily fast. Mike at Eastern Engineering is your guy for any printing purposes!read more
Jenna Joo
18:24 24 Aug 21
Mike has helped me out tremendously for the past few years whether that's printing out small construction sets to large... construction sets or renderings mounted on foam board. He is always quick and completes the job much faster than I anticipate. Furthermore, Mike goes over and beyond by checking our set to make sure the construction sets look accurate. There were a few times where he caught small mistakes and called me before the print so we didn't end up wasting the print. He is always patient, and to top it all off, he is always very friendly when you see him at the store.read more
Annie Feldmeier Adams
22:18 15 Aug 21
Mike and his team at Eastern Engineering (formerly Dean’s) are a pleasure to work with, offering fast, exceptional... service with great pricing. In addition, Eastern provides consistent, high-quality products delivered with a smile. Lucky to have them so close to UIUC!read more
Julian Morris
20:22 13 Aug 21
Mike from Eastern Engineering (formerly known as Dean's) has always been a pleasure to work with. The Eastern... Engineering team works hard and quick to deliver our on demand printing needs consistently and professionally; plus they are all around just friendly people! Like my boss always says, "we want to work with companies that are easy to work with," and Eastern Engineering fits that description perfectly.read more
Kathy Nicholas
20:17 06 Aug 21
The service we receive from Eastern Engineering and in particular, Mike Laurent is excellent. They are extremely... efficient with very quick turn around and always deliver exactly what we expect. Highly recommend!read more
Thompson Thrift
18:22 02 Aug 21
We have had a long standing relationship with Eastern Engineering. They have always taken very good care of us without... exception. Whether it has been professional services or equipment, they have also always provided excellent service and customer support. Professional, Responsive and Courteous. They are a valued and trusted business partner.read more
Amy Schlosser
18:44 14 Oct 20
I have taken several VERY large jobs to Dean's Blueprint, scanning and printing both, and Mike (and everyone) was... great!! He was very knowledgeable with what I needed and how it would lay out and look. He made sure it looked professional. He followed exactly how I needed it, scanned and printed. The scans and copies looked perfect. To top it off, only took about one business day!!! Amazing work. Highly recommend!read more
Jeremy Lamb
23:02 24 Mar 20
Exceptional service! Sent a file over and had my prints in hand in less than 30 minutes!
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