Our Muncie, IN office is hiring a dedicated, detail-oriented team member as an assistant to the Office Manager, to deliver print and supply orders and help maintain stock, produce high-quality large and small format print orders, distribute bidding construction documents through our online plan room, and other general office duties as needed.

Job Details Include But Are Not Limited To:

• Delivery of large and small format prints and printing supplies.

• Operate large and small format printers and scanners to produce high-quality prints and scans according to customer specifications.
  • Communicate with customers and the Eastern team, understanding printing requirements and providing expert advice on optimal print settings and print media. Address customer inquiries and concerns with professionalism and a commitment to exceeding customer expectations.
  • Quality-check items produced to ensure accuracy, consistency, and adherence to customer requirements and standards.
  • Troubleshoot and resolve technical/equipment issues, calibrate and adjust printers, and maintain the highest print quality.
  • Maintain, organize, and order print media, ink, and other consumables.
  • Perform routine maintenance on printers to ensure optimal functionality.
  • Collaborate with team members to streamline workflow processes and enhance overall efficiency.

Qualifications Include:

• Clean driving record.
• Able to provide excellent customer service.
• Experience in printing or similar preferred but we will train.
• Able to operate, maintain, and troubleshoot print equipment.
• Strong organizational skills, attention to detail, and consistent commitment to delivering high-quality work.
• Excellent communication skills and ability to interact professionally with customers and team members.
• Familiarity with and the ability to work with various file formats.
• Ability to work efficiently in a fast-paced environment, meeting deadlines.

Other Position and Company Information:

• Team member trains to be able to maintain a presence during the Office Manager’s vacation/time off. This includes assisting the Office Manager with other daily, weekly, and monthly tasks not mentioned above.
• Eastern Engineering has a history of employee retention. Approximately ½ or more of our current employees have longevity reaching 10, 20, 30+ years.
• Lifting, bending, reaching, carrying/moving, repeatedly up to about 55 pounds is necessary. Work also includes sitting and standing, writing, and keyboard operation.
• The dress code consists of Eastern Engineering logo shirts and khaki pants/good condition jeans. Shoes can be whatever is comfortable and safe as well as clean and presentable.
• Eastern offers health, dental, vision, disability, and life insurance, and 401K is available after 90 days of employment.
• Starting pay is $18/hour.
• Hours are Monday through Friday, 8AM-5PM. Overtime may occasionally be requested.