OUR SERVICE TEAM

More than 100 years of service experience in the industry servicing wide-format printers.

HOW CAN WE HELP?

Experiencing problems or print quality not acceptable? Complete the form to have a representative contact you to schedule a service call.

Online requests are monitored Monday– Friday, 8 AM – 5 PM EST. We will contact you as quickly as possible for requests submitted during those times. After those hours, we will contact you the following morning.

SCHEDULE A SERVICE CALL
800-884-4115 x. 215

Wide-format experts

Our highly skilled and certified technicians receive certification training from each of the manufacturers. They keep your equipment in optimum condition and can quickly identify and resolve issues. Expert advice and a friendly,
consultative approach

Our customer's come first

Customer Satisfaction is always our #1 goal. Our team will strive to meet your expectations.

Brands we service

We are an authorized reseller and provide service for KIP, Océ, Canon and HP wide-format printers, scanners and multi-function systems.

Every service visit

Includes a complimentary multi-point inspection to ensure your equipment is operating properly

Remote service

Available from our desktop to your printer.

Service to all companies

Even if you didn’t purchase your equipment from Eastern Engineering, we will be glad to service your wide format printer. Give us a call, you won’t be disappointed.

Call time

4-hour phone response during business hours and telephone support available

Timely

Affordable maintenance options and the assurance your printer will be fixed in a timely matter

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SAVE WITH A SERVICE PLAN

With an Eastern Engineering Service Plan, you’ll save time & money. Plans deliver a low-risk solution to provide you with the peace of mind that your printer will stay in working order.