Recognizing when it’s time to buy a new printer and not repair it ‘one more time.’
1. A good rule of thumb is, if the printer repair costs more than half of what it would cost to get a new machine, then perhaps you should buy a new one.
2. Frequent breakdowns
Do you have an issue with your printer every couple of weeks? Even if you manage to get it working again and your printer breaks down every few weeks it usually means it’s time to shop for a new one.
3. Limited parts, software availability, and cost of operation
If software upgrades are not available and parts are not available you need a new printer. The manufacturer is not making this model and is no longer supporting it. New printers consume less energy and cost less to operate. New printers outperform older models and save money.
4. Three or more service calls
More than three calls a year for a repair is too many. So, if you’re printer doesn’t print perfectly for at least a stretch of four months, a new printer might be the right option.
5. Key features to identify replacement
If you have a non-USB model, it’s probably best to move on to a more modern piece of equipment. Also nice to have wireless connectivity and seamless integrations with web-based applications and mobile devices.
6. Do you have a lot of supplies in stock for your current printer?
One of the biggest reasons companies stay with their old printer is, there’s no way to recoup the money spent on supplies. However, this isn’t a good reason to keep it. The frustration people feel dealing with the printer, in addition to the cost to stop and repair it is not worth the price you paid for ink or toner.
7. Cybersecurity threat
New models offer protection. Unsecured printers are to blame for many large corporate and small business cyber attacks. This is a critical decision. Many companies replace a good working printer, just to have protection from cyber attacks.
Choose to buy a new printer if . . .
- the cost of the repair is over half the value of your printer
- if your breakdowns occur more than three times a year
- If it’s not being supported by the manufacturer with software and parts
- If you need cyber protection
- If you want to save money on energy