Our Service Team

More than 100 years of service experience in the industry servicing wide-format printers

Serving customers throughout Indiana, Ohio, Kentucky, Illinois and Michigan.

Give us a call if you are experiencing problems or the print quality is not acceptable. We can schedule a service call and provide an estimate. To schedule service call 1-800-884-4115 ext. 215

1Wide-format experts

Our highly skilled and certified technicians receive certification training from each of the manufacturers. They keep your equipment in optimum condition and can quickly identify and resolve issues. Expert advice and a friendly,
consultative approach

4Our customer’s come first

Customer Satisfaction is always our #1 goal. Our team will strive to meet your expectations.

2Brands we service

We are an authorized reseller and provide service for KIP, Océ, Canon and HP wide-format printers, scanners and multi-function systems.

5Every service visit

Includes a complimentary multi-point inspection to ensure your equipment is operating properly

7Remote service

Available from our desktop to your printer

3Service to all companies

Even if you didn’t purchase your equipment from Eastern Engineering, we will be glad to service your wide format printer. Give us a call, you won’t be disappointed.

6Call time

4-hour phone response during business hours and telephone support available


Affordable maintenance options and the assurance your printer will be fixed in a timely matter

Service plans
Included with 12 month service plans
  • Fixed low monthly fee
  • All parts & labor
  • Travel time & fuel surcharge
  • Priority 4-hr call-back guaranteed
  • Preventative maintenance
  • Software updates